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Calling Astro
Calling Astro (“we”, “us”, “our”, including its mobile application, hereinafter referred to as the “App” or “Platform”) is committed to safeguarding the privacy and personal information of all users, including customers, visitors, and third-party service providers such as astrologers or pandits (“Users”), whether registered or not.
This Privacy Policy explains how Calling Astro collects, uses, stores, processes, and protects personal information when you access or use our services.
This Privacy Policy is published in accordance with:
Section 43A of the Information Technology Act, 2000
Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Digital Personal Data Protection Act, 2023
Consumer Protection Act, 2019
Calling Astro adheres to industry-standard security practices to ensure the safe handling of personal data.
By accessing or using the Calling Astro App or services, you provide consent to the collection, use, processing, and storage of your information in accordance with this Privacy Policy.
If you do not agree, please discontinue the use of our services.
Continued use of the App constitutes acceptance of this Policy and any future updates.
This Privacy Policy must be read together with the Terms of Use available on the App.
To use Calling Astro, Users may need to create an account. The information collected may include:
Mobile number (for OTP verification and communication)
First name
Last name
Date of birth
Birth details (time/place, if required for astrology services)
Your mobile number is never shared directly with astrologers or pandits.
All calls are routed securely through the Calling Astro platform.
Calling Astro collects data for:
User registration and authentication
Providing astrology, puja, and consultation services
Personalizing user experience
Processing payments securely
Sending service updates, notifications, and confirmations
Customer support and dispute resolution
Ensuring legal and regulatory compliance
Optional information enhances service accuracy but is not required to access basic features.
Users may delete their account anytime by selecting “Delete Account” in the App settings.
Personal data is retained only as long as necessary to provide services or comply with legal obligations.
Users have the right to:
Access personal data
Correct or update personal data
Request deletion of personal data
Withdraw consent partially or fully
Requests will be processed within a reasonable timeframe unless data retention is required by law.
Calling Astro may offer audio or video consultation features.
Microphone/camera access is requested only when required
Audio/video data is stored securely (if applicable)
Data is deleted after a reasonable period unless legally required
Calling Astro is not responsible for personal information voluntarily shared by users with astrologers.
All promotional and marketing communications follow:
ASCI Guidelines
Consumer Protection Act, 2019
Calling Astro does not guarantee outcomes or results of astrology or puja services.
Name
Contact details
Date of birth
Location (approx.)
Payment details through secure third-party gateways
IP address & device identifiers
Browser type
Device type
Usage behaviour
Log files & analytics
This data helps in improving service quality, user experience, and security.
Calling Astro uses cookies to:
Improve functionality
Personalize content
Analyze traffic and usage patterns
Users may disable cookies, but some features may not function properly.
Calling Astro:
Does not sell or rent personal data
Shares information only when legally required
Does not share data for third-party marketing
External links are governed by their respective privacy policies.
Calling Astro uses:
SSL encryption
Secure servers
Trusted payment gateways
Standard security protocols
Despite best practices, no system can guarantee absolute security. Users should protect their login credentials.
Calling Astro is intended for users 18 years and above.
We do not knowingly collect data from children under 13.
If such data is found, it will be deleted immediately upon notice.
Calling Astro does not provide mental health, psychological, or medical counseling.
If you experience emotional distress or suicidal thoughts, seek professional help immediately.
Calling Astro is not liable for such situations.
Calling Astro:
Acts only as a platform connecting users and astrologers
Does not verify astrologers’ expertise or guarantee accuracy
Is not responsible for predictions, guidance, or advice provided
Users should exercise independent judgment.
Calling Astro is not responsible for third-party content or websites accessible through the App.
Users should review third-party policies independently.
This Privacy Policy is governed by Indian Law.
Jurisdiction: New Delhi Courts
Arbitration: As per the Arbitration and Conciliation Act, 1996
Venue: New Delhi
Language: English
If any clause of this Policy is found invalid, the remaining sections will continue to be enforceable.
Calling Astro may update this Privacy Policy at any time.
Continued use of the App after updates constitutes acceptance.
For privacy-related queries, users may contact Calling Astro through the official support channels listed in the App.
